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From complexity to clarity. A practical roadmap for leaders building AI‑ready customer service.
Understand what AI can actually do for customer service today
Learn practical frameworks you can apply immediately
See real‑world examples from organisations already transforming
Get clear on where to start—and how to scale responsibly
Equip your teams for the next wave of customer expectations
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Why CXinMotion?
As Contact Centre specialists, our strength is our unique approach to engagements treating every client on an individual basis. Ultimately we treat your business as if it was our business.
Our deep focus on CX systems ensures that we fully understand this sector, and we combine under one roof all of the essential technical and operational disciplines to address the challenges of businesses in adapting to the new Omni Channel era.
These services cover: Contact Centre Transformation; Omnichannel strategy, Operational expansion, organisational design, technology planning, website and cross-channel customer experience, as well as technology development.
Our Focus.
CX Strategy.
CXinMotion is a leading specialist in CX systems strategy consultancy, helping organizations and brands to plan and implement winning customer management strategies for new age of Omnichannel.
Consultation.
CXinMotion's reputation has been built providing independent consultancy and leadership in helping businesses select enterprise contact centre technology, and develop 3-5 year technology roadmaps based on CX business strategy.
Integration.
CXinMotion have successfully designed and implemented Multichannel Contact Centre solutions for more than 20 organisations, brands and B2Bs, and also completed more than 30 specialist development projects, in the last 10 years.